Customer Service / Support / Training

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Got an answer for every customer enquiry?

Love giving solution-driven advice? If so, we’d love you to join our service, support or training division!

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What our colleagues have to say

Two Rittal employees in red shirts sharing a laugh by a company van, ready for another day in IT.
Gerit Hinrichs

Service Technician, Rittal

Here today, somewhere else tomorrow: Gerit Hinrichs and Martin Keim spend their lives on the road for Rittal in their own, fully equipped vehicle. They love the fact that their job brings new challenges every day. “It’s the ideal way to meet new people and explore different locations.”

A friendly professional in a blue suit and red tie, holding a tablet, smiling confidently at Rittal GmbH & Co. KG.
Jan-Henry Schall

Head of Technical Training and Rittal Innovation Center, Rittal"Our aim is to establish a training culture that facilitates and underpins professional support and service for customers at all our sites worldwide. That means our international colleagues also need to be really well trained so they have the skills to provide customers with quick, constructive support. Building up a global training network is an important focal point in this context. This is the only way we can learn from each other, specifically on the basis of what we experience in other countries."

A lively presenter at a Rittal event, showcasing tech innovations with enthusiasm.
Volker Strauss

Head of Product and Service Training, Rittal

"After a while, Rittal isn't just a workplace anymore – it's a place where you meet your colleagues and get rewarded for it. I can genuinely say I'm a true Rittaler, and I hope everyone gets to experience that.