Supply Chain Manager (m/f/d) Order Processing & Customer Service

Stahlo • nationwide call

We are Stahlo. Steel broker, service partner, green steel expert and industry networker. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer

nationwide

Hybrid (On Site / Home Office)

We are looking for a committed and experienced person to join our supply chain management team. Are you an organized and solution-oriented person? Then you would be a great addition to our team in Gera or Dillenburg.

Tasks

Ensuring smooth processes to guarantee customer satisfaction
Acting as the point of contact for our national and international customers in the area of scheduling
Checking, recording, and managing customer orders, including evaluating delivery details, creating delivery schedules, and conducting feasibility checks
Developing demand plans for customers, taking contract development into account
Processing and monitoring delivery schedules in SAP
Coordinating and tracking deadlines in consultation with our customers
Assisting with the processing of complaints
Identifying cross-location optimization potential along the value chain

Job profile

Completed commercial training or similar qualification
Professional experience in supply chain management, order processing, or internal sales, ideally in a steel processing company
Proficient in Microsoft Office 365 and ERP systems, ideally SAP
English skills are an advantage
Strong customer focus combined with technical understanding and strong communication skills
Organizational talent with a structured approach to work and enjoyment of working in interdisciplinary teams

What we offer

30 days’ holiday and special leave for specific reasons

Opportunities for personal growth

Flexible and mobile working

Flexible working hours plus one day’s hybrid working per week (optional)

Bike Leasing

Pension benefits

Corporate benefits

Free parking and good transport links

Contact person

+49 2773 924 3913

Curious?

Apply now

Our application process

Online application

You can apply for your prospective job in just a few clicks using our online form. Simply upload your CV and any other relevant documents that you wish to include. You will then receive a confirmation email from us.

Review of your documents

Now it’s over to us: We will review your application fairly and get back to you as soon as possible by email or phone. It is very important to us to review each application carefully and with due consideration. To that end, our response time may vary depending on the number of applications that we receive

Getting to know each other

We look forward to learning more about you and invite you to an initial meeting – either virtually or on site. If it’s a good fit for both parties, we typically will follow this up with further conversations to discuss any outstanding questions or issues.

Contract offer

If we are both convinced that it is the right fit, we will put everything in place ready for you to join us and send you your offer and personal contract. And then, all that remains to say: Welcome to the Friedhelm Loh Group!

What our colleagues have to say

Niklas Kopsch worked his way up the career ladder with a healthy dose of talent and ambition, starting out on a vocational training course in warehouse logistics and eventually becoming a Supply Chain Manager Industry specialising in material stocks and downstream processes. “Originally, I had planned to join the police force when I left school,” he explains, “but the varied job and development opportunities at Stahlo won me over and I decided to stay. For junior staff like me, being given responsibilities early on and encouraged to work independently is very important.”

My story in 100 seconds

My Stahlo story in 100 seconds

Christina Roth

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