We are Eplan. Engineering professionals, software specialists, industry automation experts and digital transformers. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
Sales Coordinator (m/f/d)
Eplan • Monheim am Rhein
Eplan
Monheim am Rhein
Hybrid (On Site / Home Office)
To strengthen our team, we are looking for a dedicated Sales Coordinator (m/f/d) in Monheim am Rhein (Düsseldorf/Cologne) to start as soon as possible. In this role, you will serve as the central point of contact and play a key role in ensuring successful customer communication.
To strengthen our team, we are looking for a dedicated Sales Coordinator (m/f/d) in Monheim am Rhein (Düsseldorf/Cologne) to start as soon as possible. In this role, you will serve as the central point of contact and play a key role in ensuring successful customer communication.
Tasks
- Central point of contact for all sales-related telephone inquiries from headquarters and the support team
- Receiving, processing, coordinating, and documenting incoming calls and inquiries
- Distributing inquiries to the appropriate sales or specialist departments, taking into account priorities and responsibilities
- Ensuring availability and acting as the communication interface, particularly during absences (e.g., vacation, trade shows, or internal meetings)
- Supporting sales in the mid-market segment (e.g., scheduling appointments, maintaining customer data, following up on inquiries)
- Representing and supporting headquarters as needed (e.g., switchboard duties, general organizational tasks)
- Documenting and maintaining relevant data in CRM and internal systems
Profile
- Successful completion of a commercial apprenticeship, e.g., in industry, office management, or a comparable field
- Initial experience in internal sales, customer service, or a coordinating role, ideally in a technical environment
- Confident and friendly demeanor on the phone, as well as strong communication skills
- Structured, reliable, and independent work style
- Organizational skills and the ability to coordinate and prioritize multiple tasks simultaneously
- Proficiency with MS Office and, ideally, experience with CRM systems
- Fluent German and good English skills
What we offer
30 days’ holiday and special leave for specific reasons
Opportunities for personal growth
Flexible and mobile working
Regional childcare facilities during school holidays
Bike Leasing
Pension benefits
Corporate Benefits
Free parking and good transport links
Free water and coffee
Contact person
Sounds interesting?
Apply nowOur application process
Online application
You can apply for your prospective job in just a few clicks using our online form. Simply upload your CV and any other relevant documents that you wish to include. You will then receive a confirmation email from us.
Review of your documents
Now it’s over to us: We will review your application fairly and get back to you as soon as possible by email or phone. It is very important to us to review each application carefully and with due consideration. To that end, our response time may vary depending on the number of applications that we receive
Getting to know each other
We look forward to learning more about you and invite you to an initial meeting – either virtually or on site. If it’s a good fit for both parties, we typically will follow this up with further conversations to discuss any outstanding questions or issues.
Contract offer
If we are both convinced that it is the right fit, we will put everything in place ready for you to join us and send you your offer and personal contract. And then, all that remains to say: Welcome to the Friedhelm Loh Group!
What our colleagues have to say
Rebecca Zeiler
Process/Project Manager in the Digital Solutions Management department (Global Sales Processes), Rittal
"The best thing is the many people I get to know. A network in the various departments is extremely valuable and useful in everyday working life. Not only have we developed helpful work contacts, but also real friendships that enrich our private lives enormously."
