We are Loh Services. Organisational experts, business partners, information HQ and service centre. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
IT Support Engineer (m/f/d) Onsite
Loh Services • Haiger
Haiger
Innovative ideas characterise our success and drive us forward. Preferably in Haiger and Herborn / Central Hesse, our in-house IT department is looking for further reinforcement
Tasks
- Registration and classification of incoming incident reports
- Processing the incidents and restoring the defined operating status of a service as quickly as possible (support and troubleshooting)
- Troubleshooting also for 2nd level tickets (depending on knowledge and authorisations) or forwarding to the operations team
- Active administration and regular information for users about the processing status of incidents
- Carrying out on-site support activities
Job profile
- Successfully completed training as an IT specialist in system integration or comparable training
- IT enthusiasm and very good general knowledge of IT topics
- Business fluent in German and English
- Goal-oriented work, structured approach to analysing problems
- High customer orientation, strong communication skills and a friendly and professional manner
What we offer
30 days’ holiday and special leave for specific reasons
Opportunities for personal growth
Bike Leasing
Pension benefits
Corporate benefits
Free parking and good transport links
Subsidised canteen (selected locations)
Contact
Sounds interesting?
Apply now!What our colleagues have to say
Jan Honnef
Group Leader, “End User Service – Remote Support Client” at Loh Services
Delivering rapid support whenever colleagues are experiencing technical difficulties with their computers, printers and other devices.
