We are LKH. Plastic specialists, moulding professionals, system partners and solution providers. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
Customer Service Representative (m/f/d) Internal Sales
LKH • Heiligenroth
LKH
-
Full-time
Heiligenroth
Hybrid (On Site / Home Office)
Do you always keep on top of things, even in a fast-paced environment, work in a structured way and enjoy interacting with customers? If so, why not join our team at our Heiligenroth site?
Do you always keep on top of things, even in a fast-paced environment, work in a structured way and enjoy interacting with customers? If so, why not join our team at our Heiligenroth site?
Tasks
- Providing support to our national and international customers from our back office
- Recording, processing and managing customer orders, including the processing of delivery schedules
- Coordinating and monitoring deadlines in consultation with our customers
- Issuing invoices, pro forma invoices, advance payment invoices and credit notes
- Managing outstanding items and processing consignment statements
- Coordinating and optimising all customer batch processes
- Handling back-office tasks for selected clients to support the field sales team
Profile
- A completed commercial apprenticeship, a degree in economics or a comparable qualification
- Professional experience in order processing and/or sales
- Experience in cost calculations and preparing quotations
- Ideally, knowledge of customs and export controls
- Proficiency in Microsoft 365; knowledge of SAP would be an advantage
- Good command of English
- Strong customer focus combined with excellent communication skills and a team-oriented approach
What we offer
30 days’ holiday
Holiday pay and Christmas bonus
Opportunities for personal growth
Flexible and mobile working
Bike Leasing
Pension benefits
Corporate Benefits
Free parking and good transport links
Contact person
Sounds interesting?
Apply nowOur application process
Online application
You can apply for your prospective job in just a few clicks using our online form. Simply upload your CV and any other relevant documents that you wish to include. You will then receive a confirmation email from us.
Review of your documents
Now it’s over to us: We will review your application fairly and get back to you as soon as possible by email or phone. It is very important to us to review each application carefully and with due consideration. To that end, our response time may vary depending on the number of applications that we receive
Getting to know each other
We look forward to learning more about you and invite you to an initial meeting – either virtually or on site. If it’s a good fit for both parties, we typically will follow this up with further conversations to discuss any outstanding questions or issues.
Contract offer
If we are both convinced that it is the right fit, we will put everything in place ready for you to join us and send you your offer and personal contract. And then, all that remains to say: Welcome to the Friedhelm Loh Group!
What our colleagues have to say
Rebecca Zeiler
Process/Project Manager in the Digital Solutions Management department (Global Sales Processes), Rittal
"The best thing is the many people I get to know. A network in the various departments is extremely valuable and useful in everyday working life. Not only have we developed helpful work contacts, but also real friendships that enrich our private lives enormously."
