We are Rittal. Manufacturer of modular enclosure systems and digitalisation partner to industry. We help shape the future by fast-tracking automation and digitalisation. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
Employee (m/f/d) Back Office Key Account Management
Rittal • Herborn
Herborn
Is customer-orientation more than just a word for you and are you enthusiastic about selling innovative product solutions? Then join our Global Key Account Management team in Herborn.
Tasks
- Commercial and technical support for our international key account customers in the back office
- Creation and processing of SAP-based quotations and orders
- Complaints processing
- Internal coordination of product topics and customer concerns and their coordination with the specialist departments
- Project management and follow-up of strategic customer projects and their internal coordination
- Close cooperation with the global key account managers
Job profile
- Completed commercial or technical training, e.g. industrial clerk, alternatively Bachelor's degree or comparable qualification
- Professional experience in the area of commercial quotation and order processing of technically demanding products, ideally in the sales department of an industrial company
- Good language skills in German and English
- Confident use of Microsoft 365, SAP and CRM knowledge an advantage
- Team player with high customer and solution orientation
- Independent, structured way of working and technical understanding
What we offer
30 days’ holiday and special leave for specific reasons
Opportunities for personal growth
Bike Leasing
Pension benefits
Corporate benefits
Free parking and good transport links
Subsidised canteen (selected locations)
Contact
Sounds interesting?
Apply now!What our colleagues have to say
Rebecca Zeiler
Process/Project Manager in the Digital Solutions Management department (Global Sales Processes), Rittal
"The best thing is the many people I get to know. A network in the various departments is extremely valuable and useful in everyday working life. Not only have we developed helpful work contacts, but also real friendships that enrich our private lives enormously."
