We are Rittal. Manufacturer of modular enclosure systems and digitalisation partner to industry. We help shape the future by fast-tracking automation and digitalisation. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
Process Manager (m/f/d) Digitalisation in Sales
Rittal • Herborn
Herborn
Do you have a comprehensive understanding of our customers' business requirements? Use your initiative and enthusiasm to help us optimize our systems, processes and tools. Bring your talent on board and become part of our operational sales support team in Herborn.
Tasks
- Supporting and continuously developing our system-supported end-to-end processes and our growing e-commerce business area (e.g. digital connections for new customers, shopping portals, etc.)
- Ongoing analysis of the current process landscape in alignment with the customer journey
- Development of concepts and solutions for process optimisation in collaboration with our customers, IT and external solution partners
- Accompanying process rollouts and system implementations while ensuring sustainability aspects
- Providing process and system-related support to the specialist departments and acting as an interface to customers on digitalisation topics
- Establishment and maintenance of process controlling and ongoing process documentation
Job profile
- Completed commercial training or a comparable qualification
- Professional experience in internal sales
- Knowledge of order processing and the article and master data structure in SAP R/3
- Confident handling of Microsoft 365, knowledge of SAP R/3 and SAP C4C
- A structured and process-orientated way of thinking and working
- Team player with good communication skills and an engaging demeanour
What we offer
30 days’ holiday and special leave for specific reasons
Opportunities for personal growth
Bike Leasing
Pension benefits
Corporate benefits
Free parking and good transport links
Subsidised canteen (selected locations)
Contact